Insolvency Analyst

Permanent employee, Full-time · Ebene, Mauritius

Job Description

The successful candidate will be responsible for the process of Insolvency cases in line with the business's Service Level Agreements.
In the most part, the sorting of information from post (physical & electronic) received into the business alongside working these post items as part of the personal insolvency timeline.
You will be provided full training in the industry, our business, how to operate our systems and how to work the tasks you have been assigned, this will be followed up with an ongoing training programme tailored to keep your workload varied and your skills sharp.
You will be responsible for managing your workload and planning your time to achieve your set goals, following process and workflows, delivering great service and operating within the relevant regulatory framework.

Your contribution

Ensuring that our client and our customers' clients are provided with the best possible service.
Protecting the customer journey
Building positive working relationships
Supporting the growth of our business and our clients by engaging with our business improvement and broader strategic activity
Working with our in-house software’s to update data or progress workflows to ensure our clients and customers have the latest and best information
Processing information received from third parties, interrogating the data for anomalies and resolving exceptions
Working with BI and MI to identify and action trends Building positive working relationships
Making outbound calls to businesses in order to obtain information or communicate outcomes
Handling inbound consumer and business enquires (when appropriately trained)
General administration
Processing and sorting information from post and other sources
Inputting data onto an in-house system
Building positive relationships with suppliers
Provide a good standard of customer service through either written or verbal communication

What makes you stand out

Diploma or Higher School Certificate
A positive mindset, willingness to learn and take on new challenges
Ability to work, quickly, accurately and to a high standard
A collaborative and inclusive attitude
Ability to work in an environment of regular change and support the needs of an ambitious growing business
Ability to work through decisions and find the best route and outcomes, be that escalation, diversion or resolution
Excellent communication skills
Good organization
Computer literate and a good working knowledge of Microsoft Office
Strong administration experience

What we offer

Transport Allowance, Meal Allowance, Gym Allowance, Internet Allowance, Pension, Health Insurance
Transport Facilities
A modern, flexible, working environment.
Full provision of hardware and software required to help you excel.
Supportive and approachable management structure with opportunity to drive forward your personal development goals, including access to
Full training in all aspects of your role
A sociable workplace with regular opportunities to have fun with colleagues.

Have we sparked your interest?

Apply today and become part of our team.
Please send us your application documents using the application form.

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